Privacy Policy

1. Introduction

MCOCLOUD TECHNOLOGY PTE. LTD. ("FlareTel", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Company Information:
MCOCLOUD TECHNOLOGY PTE. LTD.
68 CIRCULAR ROAD, #02-01
SINGAPORE 049422
Email: info@mcocloud.com

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you contact us or express an interest in our services.
• Business Information: Company name, business contact details, and technical requirements related to network connectivity services.
• Technical Data: Information about your internet connection, the equipment you use to access our website, and usage details.

3. Use of Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To communicate with you about our services, including customer service and support
• To process your transactions and manage your requests
• To send you technical notices, updates, and security alerts
• To respond to legal requests and prevent harm

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Service Providers: With third parties that perform services for us or on our behalf
• Legal Obligations: When required by law or to protect our rights and safety
• With Your Consent: When we have your explicit consent to share your information

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to delete your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability

To exercise these rights, please contact us at info@mcocloud.com

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

MCOCLOUD TECHNOLOGY PTE. LTD.
68 CIRCULAR ROAD, #02-01
SINGAPORE 049422
Email: info@mcocloud.com